“You can’t deliver service excellence with a demotivated workforce” with Margaret Brown

For the past 30 years Margeret has built her company Margeret Brown consulting, a leadership coaching business, from the ground up. After dropping out of university Margaret didn’t let that set her back, and instead threw herself into the workforce with zeal, she shortly found herself in sales- where her strong leadership and customer feedback allowed her to rise above the rest. After joining the business gateway program in the 90s, she created numerous courses focusing on sales strategy, effective leadership and personal growth. The course became nationally recognised, and gave her opportunities to coach businesses internationally and work with the Chamber of Commerce. On today's podcast Brenda and Margaret talk about what business coaching really is, challenges misconceptions around it, and how leaders can unlock their own awareness and scale their business up to a new level.